Frequently Asked Questions

Search & Browse for Items

You can search for items by entering a few words into the search box, and we’ll show you all the matching results. To browse by a category, select a product category from the left menu. You can use the Filter By option in the left navigation menu to further refine the selection available in a category, based on a specific criteria.

Payment Methods

Use your debit or credit card to pay with PayPal. PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and EnRoute.

Shipping and Delivery Estimates

The estimated date of delivery of your order and the cost of shipping depends on which shipping method you select during Checkout.

International orders may be subject to customs fees and import duties based on the country where the order was shipped.

About the Shopping Cart

Placing an available item in your shopping cart does not reserve that item. Available inventory is only assigned to your order after you click Place your order and receive an e-mail confirmation that we’ve received your order.

Tip: If your Shopping Cart is empty or items are missing from it, it is likely that you are not logged into your account.

Proceed to Checkout

After you’ve reviewed the items in your Shopping Cart, you’re ready to proceed to checkout and complete your order.

To proceed to checkout:

  • Click Checkout after you’ve reviewed the items in your Shopping Cart.
  • Sign in to your account or create a new account if this is your first order.
  • Enter a shipping address and choose a shipping method.
  • Review your order details. Be sure you’ve applied any Gift Cards or promotional codes you want to use on your order.
  • Place order.